Privacy Policy

1. Introduction

At CanadaMtnLodge, protecting your personal information is our highest priority. This Privacy Policy explains in detail how we collect, use, and safeguard your information when you engage with our luxury vehicle selection services and what measures we take to protect your privacy.

All data processing is conducted in strict compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and other internationally recognized standards.

2. Information Collection

We collect personal information in the following contexts:

  • When you register for our vehicle selection services
  • During initial consultations and preference assessments
  • When you participate in vehicle viewings or test drives
  • During communications with our automotive specialists

The information we collect may include:

  • Personal identification and contact details
  • Financial information necessary for transactions
  • Vehicle preferences and requirements
  • Lifestyle information relevant to vehicle selection
  • Feedback on our services and vehicle recommendations

3. Use of Information

Your information is processed exclusively for the following purposes:

  • Providing and personalizing our luxury vehicle selection services
  • Identifying and sourcing automobiles that match your specific criteria
  • Facilitating transactions with sellers, manufacturers, or dealers
  • Coordinating inspections, test drives, and delivery arrangements
  • Ensuring smooth technical operations of our services
  • Fulfilling legal obligations related to vehicle acquisition

Our data processing always adheres to the principles of data minimization and purpose limitation.

4. Data Security

To protect your data from unauthorized access, we implement state-of-the-art security measures that are regularly reviewed and updated.

For our client management systems and communication platforms, we employ encryption technologies and access controls that meet the high security standards of the automotive and luxury services industries.

5. Information Sharing

We share your information only:

  • With selected automotive partners essential to fulfill your vehicle acquisition
  • With trusted payment processors for transaction facilitation
  • With vehicle inspectors and transporters (with your consent)
  • When required by law or regulatory authorities

All service providers and partners who may access your information are contractually bound to strict confidentiality and data protection standards.

6. Digital Technologies

To provide an optimal client experience and continuously improve our services, we utilize various digital technologies.

These include:

  • Session Cookies: For website functionality and security
  • Preference Cookies: To remember your settings and choices
  • Analytical Tools: For anonymized assessment of service usage and improvement

You maintain control over these technologies and can adjust your preferences through our cookie management system.

7. Your Rights

As our client, you have comprehensive rights regarding your personal information:

  • Transparency: Complete information about the personal data we store about you
  • Correction: Rectification of incomplete or inaccurate information in your client profile
  • Deletion: Removal of your data after service completion or upon request
  • Restriction: Limitation of data processing for specific purposes
  • Data Portability: Receipt of your information in a structured format
  • Objection: Right to opt out of certain data uses for marketing or profiling

For inquiries regarding your privacy rights, please contact our Privacy Officer at privacy@canadamtnlodge.com.

8. GDPR Compliance

Although CanadaMtnLodge is based in Canada, we adhere to the principles of the European General Data Protection Regulation (GDPR) to ensure optimal protection for our international clients:

  • Lawfulness of Processing: We only process your data with a legitimate basis, rooted in your consent, contract fulfillment, or legitimate interest.
  • Purpose Limitation: Your information is exclusively used for the specified automotive selection purposes and not repurposed.
  • Data Minimization: We collect only the information necessary for our vehicle selection services.
  • Accuracy: We strive to maintain correct and current information, with opportunities for correction.
  • Storage Limitation: Client data is retained only for the duration necessary for service provision plus any legally required retention periods.
  • Integrity and Confidentiality: Stringent security measures protect your data from unauthorized access.

As a Canadian luxury service provider, we combine strict Canadian privacy standards with GDPR requirements to ensure the highest possible data protection standards for our clients.

9. Updates

This Privacy Policy is regularly reviewed and adapted to current technological developments and legal requirements. The current version is always available on our website.